Our Staff
Meet the team
Heather Doyle
Heather Doyle is Icon’s Accreditation Manager and leads on supporting Pathway Members, as well as Mentors and Assessors involved in the training and accreditation process.
An experienced education manager and trainer, Heather has spent almost a decade overseeing work-based learning programmes in the Higher Education sector before joining Icon.
Contact Heather for questions relating to the accreditation process, mentor and volunteer training and Icon internships.
- Email:
- [email protected]
Amy Neal
Amy is Icon’s Marketing and Membership Manager and leads the membership team to develop and implement effective marketing and promotion of Icon’s membership.
A historian by training, she is a heritage sector professional with over ten years’ experience from a variety of organisations, including National Museums Scotland, the National Trust for Scotland, Historic Royal Palaces, Chelsea Physic Garden and National Army Museum.
Contact Amy for questions relating to marketing, membership, groups and individual giving.
- Email:
- [email protected]
Beck Kaplan
Beck is Icon’s Programme Officer, and will be supporting with the delivery of accreditation, mentoring, skills events and internships.
Beck has a BSc in Zoology and is an experienced information professional having worked in public and academic libraries with a passion for heritage developed while working in museums. They have a particular interest in natural history, books and paper.
- Email:
- [email protected]
Michael Rodger
Michael is Icon’s Membership Officer. He supports the Membership Manager with the promotion of Icon membership, marketing, recruitment, analytics and reporting, membership queries, renewals, and the Conservation Register.
Michael has a BSc in International Business and French from Aston University and has a background in working for membership organisations and delivering an excellent member experience.
He is looking forward to getting to know Icon’s membership and helping them get the most out of their Icon Membership.
Feel free to contact Michael with any Membership queries you may have.
- Email:
- [email protected]
Isobelle White
Isobelle is Icon’s Business and Projects Officer. She supports the Chief Executive Officer and Policy and Programmes Director on finance and governance processes and work connected with Icon’s sector research and policy publications.
Isobelle has both an MA and BA in the History of Art from the Courtauld Institute where she specialised in postwar British art. She has a background in events, communications and business within contemporary architecture.
- Email:
- [email protected]
Emma Jhita
Emma is Icon’s Chief Executive Officer and is responsible for the development and delivery of Icon’s strategic ambitions. She manages the staff team and works closely with the Board of Trustees, Board Committees, and volunteers drawn from the membership.
Emma is an experienced heritage sector leader and fundraising professional and joined Icon from Historic England where she was Head of Partnerships & Development. Emma has a track record of successful delivery in previous roles as Chief Executive of Didcot Railway Centre, Director of Development at the Jewish Museum London, and Head of Fundraising for The Postal Museum.
Contact Emma about strategy, income generation, policy matters and also advocacy and governance.
- Email:
- [email protected]
Patrick Whife
Patrick is Icon’s Policy and Programmes Director where he is responsible for managing the development of Icon’s membership, specialist groups, policy and research, professional accreditation and broader activities to support the continued development of a highly skilled professional conservation workforce which is valued, recognised, and rewarded.
Prior to joining Icon in 2015, Patrick worked across a variety of roles in both the public and private sectors focused on the development, delivery and evaluation of vocational training programmes, community development activities and urban regeneration projects across the UK and Europe.
Contact Patrick for questions related to policy, skills development, events, groups, finance, and membership.
- Email:
- [email protected]
Eleanor Lunn
Eleanor is Icon’s Membership Officer (Communications and Marketing). She supports the Marketing and Membership Manager with Icon’s communications and marketing efforts to promote Icon membership. She will also be supporting in the processing of membership applications, managing renewals, and addressing membership queries.
Eleanor has a BSc in Business Marketing Management from Lancaster University and has a background in digital marketing, communications, and events.
- Email:
- [email protected]
In addition to the staff team, we are currently supported by an external contractor:
Jonathan Kemp
Contractor
Dr Jonathan Kemp is the editor of the Journal of the Institute of Conservation. Jonathan is a stone conservator with more than 30 years experience. He has been a new media artist for over 20 years as well as a lecturer at the City & Guilds of London Art School, a senior conservator at the Victoria and Albert Museum, and a senior lecturer in conservation at the University of Melbourne. Please contact Jonathan with any ideas for articles in the Journal.
- Email:
- [email protected]